You have been allocated a table until for this booking.
Introduction Thank you for choosing to dine with us at The Mews. Here's just have a few important terms and conditions for you to read through before your visit. By booking at The Mews, you confirm your acceptance of the following: GENERAL If you are running late, please note that we will be unable to hold your table for longer than 15 minutes NO SHOWS AND LATE CANCELLATIONS We ask for at least 48 hours notice if you’d like to cancel or amend the number of guests in your booking. Please note we may not always have availability to increase your reservation: we will do our best! Please note, in the event of a no-show or late cancelation (up to 48hrs before your reservation) there is a £10 per person fee. This fee will be processed no more than 48 hours after the original scheduled booking and may take up to 5 working days to show on your statement. BOOKING CONFIRMATION For bookings made online or over the phone, you will receive a booking confirmation to the email address provided within a few minutes of making your booking. In addition to confirming your reservation details, this initial confirmation email will also include instructions to cancel or amend your booking should you need to. Bookings will be required to enter credit card details to secure your reservation. Please note that your booking is only provisional until this is done. If we do not receive card details within 24 hours, your booking will be automatically released from the system. You will be notified via email if your booking has been released. If no confirmation email is received, please contact us ASAP If you require email confirmation of any alterations or updates to existing bookings, please ask as these are not sent automatically. PAYMENT All food and drink prices quoted are inclusive of VAT For tables of 8 and above a 10% discretionary service charge will be added to your final bill PETS Well-behaved dogs on leads are welcome subject to availability & only in our bar area, please call us on 01924 273982. CHILDREN Children of all ages are welcome. Please do include them (including babies) in your final party size If you need a highchair or space for a pushchair, please specify this at the time of booking DIETARY REQUIREMENTS Sample menus are available on our website Please notify us of any specific allergies or food intolerances in your party, both at the time of booking and to a member of our team when you arrive. CANCELLATION BY Noci Noci reserves the right to cancel guest bookings at any time with written notice for any of the following reasons: If the guest is in breach or default of their obligations under this agreement If the event might prejudice the reputation or cause damage to the premises If we are unable to carry out our obligations due to circumstances beyond our control (for example closure, refurbishment or emergency) LOST PROPERTY All property left on the premises is done so at the owner’s risk. We accepts no responsibility for any loss of or damage to property left behind. By booking at the Mews you confirm your acceptance of these terms and conditions. We look forward to seeing you soon.