Here at VIVA Torquay we have a no refund policy. At VIVA Torquay, we dedicate resources and schedule our staff to ensure you receive the highest quality service on your booked date. Due to the nature of our business and our commitment to allocating resources specifically for your appointment, we do not offer refunds on any bookings made. Please get in touch with our bookings team at hello@vivatorquay.com to make any changes to your booking. We are here to help and ensure that your experience meets your needs.